Help - Pricing and Billing

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Do I have to pay sales tax?
  On June 21, 2018, in the case of South Dakota v. Wayfair, the U.S. Supreme Court ruled that states may now require remote sellers with no physical presence in a state to collect sales tax on sales of taxable products and services delivered to customers in that state.
I have a question on my charges.
  Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card charge will immediately be authorized when you place the order.  We manually capture payments each business day morning. Once captured, your charge will be fully processed at approximately 11pm ET and your order will no longer be able to be cancelled without penalty.