Refund/Return Policy:
Original sales receipt must accompany returns.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
· -without showing signs of wear or damage in any way
· -within 7 calendar days of the delivery date (after 7 days no returns are allowed)
· -must not be a special order or a custom order. Barring manufacturer's defects, all sales are final on custom items (Cerakoted items, custom cut/ported barrels, etc)...no returns.
· -unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 10% restocking fee for returned items that are not being exchanged and are not damaged, with all hardware and packaging undamaged and intact. Returns with damaged hardware and/or packaging will be charged a 15% re-stocking fee. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
PLEASE BE SURE THAT YOU ARE QUALIFIED TO PURCHASE A FIREARM. We are not responsible for you not passing your background check! If you order a serialized item (Lower Receiver, Rifle, etc) and your background check is DENIED, you are responsible for return shipping back to us, as well as a 20% re-stocking fee!
PLEASE BE SURE THAT YOU ARE QUALIFIED TO PURCHASE A FIREARM. We are not responsible for you not passing your background check! If you order a serialized item (Lower Receiver, Rifle, etc) and your background check is DENIED, you are responsible for return shipping back to us, as well as a 20% re-stocking fee!
If you order a serialized item (Lower Receiver, Rifle, etc) that is NOT legal to own in your state or city, you are responsible for return shipping back to us, as well as a 20% re-stocking fee!
Customer is responsible for all shipping costs if seller is not at fault.
Cancellations: If you cancel an order before the credit card transaction has gone through, there are no penalties. If you cancel your order after the credit card transaction is processed by the with an authorization code, you will be charged the 3% credit card transaction fee for your order.
Cancellations: If you cancel an order before the credit card transaction has gone through, there are no penalties. If you cancel your order after the credit card transaction is processed by the with an authorization code, you will be charged the 3% credit card transaction fee for your order.
Centurion Arms, LLC
Attn: Returns
390 E Old Plank Rd
Bargersville, IN 46106
© Centurion Arms LLC